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  Live arrival guarantee   We guarantee live arrival of our Queens worldwide (subject to website listing). Should the worst happen, please notify us within 12 hours of delivery. You can email us at sales@britishants.com please include your name and order number.   Conditions 1. We’re unable to guarantee them after 12 hours of arrival as we have no control over the temperature or housing they are placed in afterwards!   2. All queens must be returned to us at the customer’s expense and include: original packaging, full name, order number, and address within five working days UK or ten...